What does compassionate care look like?
CELCIS is working alongside the Care Inspectorate and the Scottish Social Services Council (SSSC) to develop a resource that will promote and guide compassionate care in care settings across Scotland.
We want to hear what it feels like to experience compassion and kindness in care settings from those working in or experiencing care. We'll use these examples to produce guidance, and to celebrate the great work already going on.
Compassion is one of the principles of the new Health and Social Care Standards, which help everyone focus on what really matters – the experience of the person who uses care. The Standards set out what we should expect when using health, social care or social work services in Scotland and aim to provide better outcomes for everyone.
We know there's a lot of good work going on and we would love you to share your stories about excellent compassionate care, about what's already happening that can help others to develop their practice. We want to hear from independent, voluntary and statutory services, in urban or rural settings. If you have a story you would like to share then please download the template, complete, and return to compassionate.care@careinspectorate.com. You can also use this email address for any questions you might have.