A CELCIS Emerging Insight Series webinar: AI and Children’s Social Care
What are the impacts of using AI transcription tools in social care?
For at least the last decade, Artificial Intelligence (AI) has increasingly been seen as a possible answer to how to make public services more efficient.
For the third session in our Emerging Insight Series of webinars we explored the experience of using AI tools in note-taking, transcribing meetings, summarising actions for practice, and the wider impacts this has on care.
We heard about the frontline application of these tools in social care practice and new research into the considerations being made by social workers and local authorities in the UK about how and when to use these.
For this webinar and discussion we were joined by:
- Oliver Bruff – Ada Lovelace Institute, who shared insights from the Transcribing Trust project with social care workers
- Dr Jed Meers – Administrative Fairness Lab, University of York, who told us about public attitudes to using note-taking technologies, and
- Stephen Morgan – Service Director, Social Work Services, Dumfries and Galloway Council, who shared frontline experiences of using AI transcription tools in their practice.
This series of webinars is open to anyone with a professional or personal interest in and responsibility to support children and families in Scotland, the UK and anywhere in the world. This includes:
- Practitioners in social care, health, and education
- Service managers responsible for shaping and delivering key services
- National and local policy leads and decision-makers
- Local service commissioners
- Parents and carers
- Students and researchers of social care
Source material
- You can read the Ada Lovelace Institute, Transcribing Trust project report here: Scribe and prejudice? | Ada Lovelace Institute.
- Read the explainer resource: What is an AI transcription tool? | Ada Lovelace Institute
- You can also read the report from Dr Jed Meers, Administrative Fairness Lab, University of York, here: What do the public think about artificial intelligence note-taking tools in social care? in: European Social Work Research
Download the webinar transcript
Download the slides from Dr Jed Meers
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Thank you for your time and we hope to see you at future events.