A CELCIS Emerging Insights Series webinar: AI and Children’s Social Care
What are the impacts of using AI transcription tools in social care?
For at least the last decade, Artificial Intelligence (AI) has increasingly been seen as a possible answer to how to make public services more efficient.
For this session in our Emerging Insight Series of webinars we explored the experience of using AI tools in note-taking, transcribing meetings, summarising actions for practice, and the wider impacts this has on care.
We heard about the frontline application of these tools in social care practice and new research into the considerations being made by social workers and local authorities in the UK about how and when to use these.
For this webinar and discussion we were joined by:
- Oliver Bruff – Ada Lovelace Institute, who shared insights from the Transcribing Trust project with social care workers
- Dr Jed Meers – Administrative Fairness Lab, University of York, who told us about public attitudes to using note-taking technologies, and
- Stephen Morgan – Service Director, Social Work Services, Dumfries and Galloway Council, who shared frontline experiences of using AI transcription tools in their practice.
Download the slides from Jed Meers
Source material
- To support this series of webinars, an online resource of video explainers and existing guidance and research has been put together by CELCIS. You can find it here.
- Find out more about The Transcribing Trust research project here
- Read the research article: What do the public think about AI note-taking tools in social care?
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CELCIS, the Centre for Excellence for Children’s Care and Protection, is a leading improvement, innovation and research centre for children and young people’s support, care and protection, based at the University of Strathclyde.
CELCIS is a fully accredited CPD provider with the CPD Certification Service (CPD UK)
