PACE - Using QI

If you are not familiar with Quality Improvement and/or permanence, we recommend you watch these two webinars first. In PACE and Permanence, Linda Davidson, Permanence Consultant at CELCIS discusses why finding safe, secure and stable homes for children is so important. In PACE and Quality Improvement, Kirsty Doull, Acting Permanence Lead and Permanence Consultant at CELCIS, talks us through the key points of Quality Improvement and how it was used in the PACE programme.

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PACE and Permanence

Watch the permence video
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PACE and QI

Watch the QI video

Using Quality Improvement

Quality Improvement methodology has been proven to enable real and positive change, and was therefore selected by the Scottish Government to be used in the PACE programme to reduce what was identified as drift and delay in permanence planning for looked after children.

The principles of Quality Improvement support multi-agency and collaborative work as these focus on leadership at all levels – from frontline practitioners to senior leaders. The methodology empowers the people who work in services to test new ways of working to address challenges in the system and to amplify positive practice. Quality Improvement also focuses on building up evidence from small scale tests of change (testing new ways of working) in a variety of settings before implementing the new way of working as daily practice. In this way, changes are only introduced once there is evidence that they are improvements.


Testing Change Ideas to Improve Permanence Timescales for Looked After Children: Experiences of the Two Week Planning Meeting

The PACE Two Week Planning Meeting report presents qualitative research undertaken in one of the Scottish local authorities involved in the PACE programme.

The research focused on the decisions, activities, and reporting that one local authority partnership undertook when testing a change idea within the PACE programme: Introducing a formal Looked After Child Review meeting at two weeks (‘Two Week Planning Meeting’).

Alongside this, the report examines the impact of that test on professionals and processes within the local authority area.

Read the report


PACE: why data matters

The use of data is an integral part of Quality Improvement. It was fundamental to the success of PACE, and helped us determine whether a change is an improvement.

We need baseline data to understand how a system is currently operating; without this, we cannot set realistic improvement aims. Data is then needed to monitor progress of our improvement work over time in order to see its impact on a system. We also need data to monitor the impact of individual ‘change ideas’ (testing new ways of working). Data for improvement includes numerical data (quantitative) and feedback from the experience of testing (qualitative). Both are crucial in determining if change ideas have been successful enough to be implemented into daily practice.

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PACE: understanding data

Watch the understanding data video

In this webinar, Carol Ann Anderson, Data Analyst at CELCIS, provides an insight into one of the key data tools used in PACE and Quality Improvement: run charts. Run charts enable us to study variation in data over time and are therefore crucial to understanding the impact of changes that have been tested. Carol Ann also shares some anonymised case studies from local authority areas involved in PACE to show how run charts have supported the PACE work.

View the transcript and extra material

The power of timelines

Being able to truly understand a child’s experience and the impact of decision making on them can become lost in recording systems. This concern led CELCIS to develop a child’s timeline tool, which was tested in one local authority area and has since been adopted by a number of others.

A timeline is a one page visual illustration of a child’s journey and their experience over time. It allows us to visually ‘see’ and connect with their age and stage of development. This can be adapted to reflect whatever is most pertinent to that child – whether that be how many different carers they have had, how many times they have moved school, or any other important events in their life. It can be used with decision makers, with children themselves, their families and carers; in order to fully understand the impact events and decisions have had on child’s life.

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PACE: understanding a child’s journey and keeping the child at the centre of decision making

Watch the child’s journey video

In this webinar, Micky Anderson, Data Lead at CELCIS, and Linda Davidson, Permanence Consultant at CELCIS, discuss the timeline tool that they developed in partnership with a local authority area involved in the PACE programme. They explain why a timeline can be useful in visually explaining a child’s journey through the system, and in particular in showing how many places a child has lived. They also demonstrate how timelines can bring a child’s story to life and keep them at the centre of decision making, as well as how timelines for groups of children can provide an understanding of how systems are working.

View the transcript and extra material
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PACE: timelines - 'how to' guide

Watch the timelines video

In this webinar, Carol Ann Anderson, Data Analyst at CELCIS, provides a practical demonstration detailing how to create your own timeline using Microsoft Excel. She explains what information you need before you start, and provides a step-by-step guide to help you create your own timeline to support decision making for children in your area.

View the transcript and extra material

Using Quality Improvement: case studies

The PACE programme brought together the CELCIS team with colleagues in local authority areas, including the many partner agencies that are involved in progressing permanence plans for children.

In these webinars, we hear from colleagues in some of our PACE areas on how they used Quality Improvement to make improvements within their PACE aims, but also how they applied what they had learned from PACE about enabling change to other parts of their work to improve outcomes for children.

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PACE: children who are looked after at home

Watch the children who are looked after at home video

In this webinar, Craig Morris, Permanence Consultant at CELCIS from 2017 - 2019, is joined by Keith Dyer, Quality Assurance and Compliance Manager at The City of Edinburgh Council. Keith and Craig discuss Edinburgh’s approach to Aim 1, focussing on children who are looked after at home.

View the transcript and extra material
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PACE: the legal side of permanence

Watch the the legal side of permanence video

Solicitors in local authority areas were key partners in PACE. In this webinar, Kirsty Doull, Acting Permanence Lead and Permanence Consultant at CELCIS, discusses the legal side of permanence planning with Heather Milne, a solicitor at West Dunbartonshire Council. They discuss the many change ideas that have been developed and tested by solicitors, and emphasise the importance of involving legal services early on in the permanence planning process.

View the transcript and extra material
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PACE: Dumfries and Galloway case study

Watch the Dumfries and Galloway video

An impact of PACE was that colleagues in local authority areas were able to use what they had learned from the programme to utilise Quality Improvement to effect change in other ways to improve outcomes for children. In this webinar, Jimmy Paul, Permanence Consultant at CELCIS, speaks to Alison Penman and Sarah McGarva, Locality Social Work Managers at Dumfries and Galloway Council, about how they applied the Quality Improvement knowledge gained through PACE to support their ‘signs of safety’ work.

View the transcript and extra material
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PACE: Midlothian integrated assessment framework

Watch the Midlothian video

In this webinar, Linda Davidson, Permanence Consultant at CELCIS, is joined by colleagues from Midlothian Council to discuss one of their key innovations – an outcomes focussed assessment that followed the child throughout their permanence planning journey. Rebecca Hooton, Acting Service Manager, and Angela Lynch, Team Leader, at Midlothian Council, discuss how they developed the assessment format and how feedback from partner agencies further improved it.

View the transcript and extra material

Additional resources and further reading

PACE: the first steps

Below are some additional resources to sit alongside the PACE: the first steps page.
 

Using Quality Improvement

Below are some additional resources to sit alongside the Using Quality Improvement page.

Timeline resources 

Permanence in practice

Below are some additional resources to sit alongside the Permanence in practice page.

Voices from PACE

The videos and resources below share the voices of some of the people and organisations involved in the PACE programme. 

Gathering PACE events

Aberdeen City Council

Aberdeenshire

City of Edinburgh Council

East Renfrewshire Health and Social Care Partnership

Dumfries and Galloway Council

  • Understanding children's journeys (2018): Alison Penman, Locality Social Work Manager from Dumfries and Galloway Council, explains how her team has been able to use data to help visualise a child's journey through care.

Orkney Children's Panel

Renfrewshire Council

Shetland Islands Council

  • Visualising the difference (2018): David McQueen, Team Leader, Family Placement Services at Shetland Island Council, explains how data is being used to help support decision making for children and young people in Shetland to achieve better outcomes.

CELCIS

Blog posts

The blog posts below share the voices of some of the people and organisations involved in the PACE programme. 
 


PACE: the first steps

View the 'PACE: the first steps' recorded webinars

PACE homepage

Return to the PACE homepage

Permanence in practice

View the 'Permanence in practice' recorded webinars